Boiler Cover

With a super fast response, our boiler cover team repair over 90% of boilers on the first visit and always get to customers within 24 hours of the issue being reported.

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Comprehensive cover
Boiler repairs
Unlimited call outs
Radiators & control faults
Boiler service
Parts and labour
No call out fee
Hot pipes
Hot water tank
Gas Safety (if landlord)

Set Up Plan Now

Radiators & control faults
Boiler service
Parts and labour
No call out fee
Hot water tank
Gas Safety (if landlord)

Set Up Plan Now

Boiler service
Gas Safety (if landlord)

Set Up Plan Now

Get peace of mind with a choice of boiler cover plans

Enhance your comfort with our tailored boiler cover plans, providing comprehensive care for your heating system. Opting for our plans guarantees priority service, ensuring customers are our top priority. We promise not to leave you without heat or assistance for over 24 hours, dispatching an engineer on the same day for calls before midday—an unmatched level of responsiveness.

Our care plans are celebrated for their comprehensiveness, covering parts, labour, and unlimited callouts. What sets us apart is our commitment to descaling and cleaning your system, a service not offered elsewhere, ensuring longevity and avoiding voided cover due to water quality issues.

Entrust your system to our expert technicians for year-round comfort and safety. Our plans aim to extend your system's lifespan, reduce breakdown risks, and save you from costly repairs. With our commitment to customer priority and comprehensive services, enjoy unparalleled peace of mind. Revel in the warmth and security of knowing your system is in the best hands, creating a worry-free home environment like no other.

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Excellent

Surrey Heating Specialists

5.0

Based on 616 reviews

Leona mcguinness

Great plumber came on time no mess good job

Graham Johnson

Superb service from first contact to job completion. Communicative, timely, expert engineer and zero flannel. Really good experience

Anita Mohindra

Excellent and efficient service and very caring staff.

Umer Ejaz

A great experience to getting my boiler fixed and serviced by Surrey Heating Specialists - only downside is that the struggle in not being able to tell me the full price when asking to book an engineer and getting my name wrong as well as my address which was a bit of a struggle to getting right.

Arnie Miller

Excellent service and went above and beyond by helping to get my hive app working again. This was my second boiler service and will call on surrey heating again without hesitation.

Gary Bond

"I am so glad I chose Surrey Heating Specialist for my new boiler. After my old one broke down, I researched over ten different companies. From the very beginning, Ryan stood out by answering every single one of my questions and going out of his way to help. His patience and clear communication made a huge difference in my decision.
The installation itself was handled by Anthony and Dan, and they were brilliant. They were not only amazing at their work but also incredibly knowledgeable and helpful. They didn't rush off after finishing; instead, they made sure I understood exactly how my new boiler works. This is how every company should operate. The entire process was smooth, professional, and friendly. I am confident that if any issues arise in the future, they will be happy to assist

Sarah Lai

Terry was friendly and very professional at the same time. Very efficient service. Highly recommend this company. 14/11/25

steveharris37

Excellent Response
Professional Service from Ryan and Paul
Paul came to fix my boiler problem.
Highly recommended
They listen to your concerns,
Great Customer service

All contact numbers saved for the future
Will be my first contact !

Thank you Ryan and your team

Keep your heating running smoothly

We employ Gas Safe certified engineers who possess the necessary training and expertise to handle a variety of boiler types, such as gas and LPG boilers. Our team is well-equipped to service all major manufacturers of boilers, providing you with the assurance that your boiler is in good hands

Whether you need routine maintenance or emergency repairs, our Gas Safe engineers are ready to assist you. Our goal is to deliver high-quality boiler and heating services that meet your needs and exceed your expectations. Trust us to take care of your boiler and keep it running smoothly.

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Free Help Guide

Are boiler cover plans worth buying?

Download our free help guide and discover if boiler cover is the correct investment for your home. Enter your details below to get your free copy.

Boiler cover FAQs

Do you cover all boiler makes and models?

Most boilers can be covered under our plans, with up to 95% eligibility. While there are a select few models that may not qualify for our comprehensive Five Star Cover, we are pleased to offer service-only contracts as an alternative. We invite you to contact us to confirm whether your boiler is eligible for our Service Plan. Additionally, we are inclusive of older boilers in our coverage, with no age limit imposed. Our goal is to ensure that as many customers as possible can benefit from the peace of mind our service plans provide.

How often will my boiler get serviced?

We will service your boiler every 12 months.

How long is the agreement?

The agreement lasts 12 months, after which you’re free to renew or cancel if you please.

Do your plans include breakdown assistance?

Yes it does. We’ll provide access to a dedicated WhatsApp line and also a messenger application to a member of our team who can advise you on all aspects of plumbing and heating, including: boiler pressure, heating controller and bleeding your radiator.

What happens after I sign up?

After we process your payment we’ll pop over a welcome email with the full terms and conditions. A member of our team will then be in touch to arrange for a technical engineer to come and service your boiler.

Need help choosing a cover plan?

Reach out to our customer support team today. They are ready and waiting to answer any questions you may have.

Leona mcguinness

Great plumber came on time no mess good job

Response from the owner:Thank you so much for your kind words, Leona! We’re thrilled to hear that our plumber provided you with timely and tidy service. Your satisfaction means the world to us as a trusted, local business. If you need anything else, just let us know! Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Graham Johnson

Superb service from first contact to job completion. Communicative, timely, expert engineer and zero flannel. Really good experience

Response from the owner:Thank you so much for your kind words, Graham! We're thrilled to hear that you had a superb experience with our service. Communication and expertise are top priorities for us, and it's great to know we met your expectations. We appreciate your support for our local community-based business! Best regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Anita Mohindra

Excellent and efficient service and very caring staff.

Response from the owner:Thank you Anita, great to see you happy with our service, will pass it to the team.

Umer Ejaz

Response from the owner:Hi Umer, Thank you for your feedback — I really appreciate it. Just to clarify, it’s very difficult for us to give an exact repair cost before attending, as we simply don’t know the fault until we’ve carried out the diagnostic. That’s why we have the £50 + VAT diagnosis fee, and why we explained the minimum charge for the first two hours if the repair can be completed there and then. We did send the call-out terms via email and text so everything was clear up front, but apologies again for the small mix-up with your name. I’m really glad to hear you were happy with the service overall, and thank you for choosing Surrey Heating Specialists. Ryan Price Owner Surrey Heating Specialists

Arnie Miller

Excellent service and went above and beyond by helping to get my hive app working again. This was my second boiler service and will call on surrey heating again without hesitation.

Response from the owner:Thank you Arnie , your review means a lot for us and we always make sure the service is being done properly as it is really important.

Gary Bond

Response from the owner:Hi Gary, Thank you so much for your wonderful review! I’m thrilled to hear that you had such a positive experience with our team at Surrey Heating Specialists. It’s great to know that both Anthony and Dan provided the support you needed during your new boiler installation. We pride ourselves on being a trusted, community-based business, and your feedback reaffirms our commitment to excellent customer service. If you ever need assistance in the future, we're just a call away! Warm regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Sarah Lai

Terry was friendly and very professional at the same time. Very efficient service. Highly recommend this company. 14/11/25

Response from the owner:Thank you Sarah.

steveharris37

Response from the owner:Thank you so much, Steve! I truly appreciate your kind words and am thrilled to hear that Paul was able to assist you with your boiler issue. Our team is dedicated to providing great customer service, and it means a lot to us to be your first contact in the future. We're proud to be your trusted, local heating specialists! Best regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Jason Burrow

Paul was running a few minutes late but was kept up to date via a phone call. Service on the boiler was spot on and even found and fixed a small leak that id long forgotten about. The company is a pleasure to deal with from start to finish

Response from the owner:Thank you so much for your kind words, Jason! We're thrilled to hear that Paul provided you with excellent service and kept you informed along the way. It's great to know we could address that leak for you too. We truly appreciate your support as a trusted, local, community-based business. If you need anything else, just let us know! Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

David Remmer

SHS was able to get me an engineer within a few hours of calling them which was great. The engineer, Terry, was polite, pleasant and professional. He got straight on with diagnosing the issue with my hot water and identifying the problem. Sadly he was unable to fix the problem this time (hence the four star rating) but at least we moved forward. I would not hesitate to contact SHS again in the future if I have any more problems with my heating system.

Response from the owner:Thank you for your feedback, David! We're glad to hear that Terry was able to assist you promptly and professionally, even if he couldn't resolve the issue as it was an electrical supply fault. We appreciate your understanding and are here for you whenever you need help with your heating system. Your trust in our local, community-based business means a lot to us. Best regards, Ryan Price

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