I called SHS to resolve an issue with my boiler. Paul came out to inspect it for a reasonable call-out fee and identified a safety issue with the installation. As my boiler was very old and the installation was not up to standard, he recommended replacing it.
Paul was professional, knowledgeable, and friendly throughout. Although he was unable to resolve the boiler fault, he took the time to explain my options clearly. SHS was also very quick to provide a quote for a new boiler and answer my numerous questions.
Response from the owner:Hi Abilash — thank you for the great feedback. I’m glad Paul was able to identify the safety issue, explain your options clearly, and get a fast quote to replace your boiler. We pride ourselves on being a trusted, local, community-based team and appreciate you trusting SHS with this. If you need anything further, please reach out.
Ryan Price - Owner
Surrey Heating Specialists
Thank You