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do i need a new boiler? 5 telltale signs
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Do I Need a New Boiler? 5 Telltale Signs

When your boiler is working normally, you probably don’t even notice it. But if it starts playing up, it may be a sign that it needs replacing.

If your boiler is on the newer side, it might only need a replacement part or a service to fix a minor fault. But if you notice any of the signs below, it’s probably a more serious issue, and you may need a full replacement.

Here’s how to tell if you may need a new boiler.

Do I need a new boiler? 5 signs to look out for

1. Regular breakdowns

You can prolong your boiler’s lifespan by booking it in for a regular service.

With that said, if you’re having to frequently call out an engineer in order to take care of breakdowns, it’s probably time to consider replacing your boiler.

New boilers are expensive, but the bills will also pile up if your current boiler is regularly breaking down.

If you’re calling out an engineer more than once a year – aside from your annual service – you may want to look at replacing your boiler.

2. Unusual smells

If your boiler is giving off a sulphurous (eggy) smell, this could be indication of a gas leak.

A gas leak is highly dangerous – if you notice this smell from your boiler, turn it off immediately and call the National Gas Emergency Number on 0800 111 999.

You’ll also most likely need to replace your boiler, too.

3. Unusual noises

Boilers typically make some noises without causing any issues. But if you notice the sounds coming from your boiler are different from usual, it’s worth paying a bit more attention.

Concerning noises include a banging, gurgling or clunking sound accompanied by vibrations in the machine. If the noise is excessively loud or persistent, it may be time to replace your boiler.

4. Poor overall performance

If you notice that your boiler regularly drops in pressure, there may be a leak in the system. There may also be an issue with either its expansion vessels or a pressure relief valve. Get out an engineer to establish what the issue is.

Similarly, if your radiators are taking longer than usual to warm up, your boiler may be wearing out. Your radiators may only need bleeding to deal with the issue, but if it’s more complicated, your boiler might need replacing.

If your boiler keeps shutting off without good reason, this can also be a sign of a deeper issue.

5. Higher energy bills

An inefficient boiler means higher energy bills.

If you’ve noticed your household energy bills slowly rise without any change to your energy usage, your boiler may be inefficient and need replacing.

You can determine your boiler’s efficiency by checking its ERP energy rating. The most efficient modern A-rated boilers operate at 90% efficiency, whereas older G-rated models run at 70% efficiency or less.

Contact Surrey Heating Specialists for a new boiler

Unsure whether you need a new boiler? Surrey Heating Specialists can help. We’ll inspect your boiler and recommend the best course of action for you and your home, whether that’s a replacement part, quick fix or full replacement. Contact us today to find out more.

 

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SammyJo
SammyJo
1733916816
Friendly and efficient service, would recommend!
Sue Lovatel
Sue Lovatel
1733862378
Had no heating or hot water in the middle of December during Furlough.Our boiler was insured through a company that could not replace our boiler until after Christmas. I rung Surrey Heating and they came the next day. We were so grateful to them 🙏. They came yesterday to have our yearly check. It was Mark, he was very nice and friendly. Have a 10 year guarantee with the boiler. Very happy customer.😄
Keith Downes
Keith Downes
1733850772
Just had my boiler renewed and moved up stairs .Anthony and Mark were very efficient and did a brilliant job.i am very pleased with their work clean and tidy.
Jag Bassi
Jag Bassi
1733764020
Booked for a boiler service. On time. Polite. Friendly. Quick. Efficient. Highly recommended
Maureen Collier
Maureen Collier
1733732325
Very friendly and helpful young gentleman named Paul came to help us with our central heating. Great service.
Claire Smith
Claire Smith
1733647382
Very fast response and rectification of the boiler problem so heat was restored quickly on one of the coldest days of the year. Thank you.
Ranye Zhang
Ranye Zhang
1733559228
Recommend! Recommend! Recommend!Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby.
RAY Elder
RAY Elder
1733505377
Just had my boiler service by ANTHONY Very friendly and Excellent customer 👌
Peter George Halls-Dickerson
Peter George Halls-Dickerson
1733481781
Excellent service, professionally executed! I cannot recommend SHS too highly!
Karen Carder
Karen Carder
1733473760
Great company used many times before. They came round to give my rental property a gas check and boiler a service. I can highly recommend Paul and surrey heating specialists. Will 100% use them again. Thanks Paul 😊
Gill Jehu
Gill Jehu
1733387289
This company has been outstanding in their service to me. Just recently I had a problem which was dealt with at speed and after discovering a different problem they returned the same day and sorted it.Can't recommend them highly enough.
Greg Willis
Greg Willis
1733385886
Very professional company. Ryan gave a good and thorough quote and Anthony, who came round to fit my new combi boiler, was professional, polite and done a great job installing the boiler.
Arendra Kumar
Arendra Kumar
1733312614
Excellent service. I am a loyal customer since long time.Highly recommended.
Ian Booth
Ian Booth
1733303528
Just had our boiler serviced by Paul. Top class work as usual. First class company to deal with. Would definitely recommend.
Dave Maginnis
Dave Maginnis
1733302745
Arrived when arranged and very friendly and helpful engineer.
Kevin Sibley
Kevin Sibley
1733251426
Great service Paul was a real gent will use again very prompt
Becky Dolce
Becky Dolce
1733149659
Really happy with the service today, a really friendly company and their engineer Paul did a fantastic job and clearly explained what he was working on so I understood all elements of the process. Paul phoned to let me know he was on his way giving plenty of notice . Really recommend this company!
Steve Brown
Steve Brown
1732975553
Very positive experience from booking process thru to Boiler maintenance and offering advice on our heating systems. Definitely, will use again and Terry the engineer was very experienced and personable.
Allan Tidbury
Allan Tidbury
1732903170
Surrey Heating Specialists offer a fabulous service, including fair prices, friendly staff who know their trade and are 100% reliable. Ryan the owner genuinely cares and that comes across in so many ways! He recently quoted my elderly sister for a major job but she has decided to sell her house instead and didn't go ahead with the work. Ryan totally understood her reasons, no attitude whatsoever and was happy that she felt comfortable throughout the process. Excellent company indeed, Allan Tidbury, Chertsey, Surrey.
Paul Cousens
Paul Cousens
1732885842
Top quality service. Responded immediately to my request. Engineer was polite, quick and efficient. Would recommend.
Shahzad Naveed
Shahzad Naveed
1732867686
I have been Surrey Heating customer for 7 years and have been booking annual boiler service through them. They are trained and accredited professionals.
akie carter
akie carter
1732797523
Excellent service from Surrey Heating Specialists. We were kept informed of arrival time. Paul as always was friendly and professional . Very pleased with the work
Ramsey Kardouche
Ramsey Kardouche
1732792281
Great service .. very timely and friendly.
Arnie Miller
Arnie Miller
1732785667
Very happy with their service from booking to the actual boiler service. Was a more thorough service than I have seen from previous companies so would certainly use them again
Martin Kara
Martin Kara
1732784945
Serviced my boiler and we took out a service plan,very efficient and excellent customer service
kate
kate
1732735374
Excellent service.Pre-visit texts to assess problem; swift visit (on a Saturday.)Professional & would recommend.
Hazel Hogan
Hazel Hogan
1732725978
Had the boiler serviced today by Surrey Heating Services and as usual received great service.Always efficient helpful and polite.I would have no hesitation in recommending the company.Thank you
Nicholas Murphy
Nicholas Murphy
1732713212
I telephoned to have our boiler serviced and the engineer Paul who called was excellent. He explained everything and went out of his way to be helpful. As a result I took out a service contract and would throughly recommend the firm to all. Very professional.
Dianne Deal
Dianne Deal
1732708917
I used surry heating to replace my old boiler 2 years ago Adam and Paul were fantastic , Ryan advised me of the best boiler to go for which would work with smaller pipes as i couldnt afford to replace all pipework in extention. I went with a glow worm which has been fantastic , I signed up to there yearly service , asI was so impressed with the service i had recieved. Just gad my service and all i can say is Fantastic, really friendly helpfull Engineer Rang to say exactly what time arriving, checked everything, was really helpfull in showing me how to bleed my radiators an top up my boiler , which when ur a blonde female always helps . Would highly recommend this company.100 %
Sandy Willoughby
Sandy Willoughby
1732701772
Surrey heating were really helpful. From Debbie understanding the need and Paul the heating engineer that called round the next morning. He was polite, knowledgeable and efficient. And all round nice human being.I cannot recommend them highly enough!
Andre Payne
Andre Payne
1732661062
One of our actuator valves broke down and we had a very quick replacement done by Paul, always very friendly and efficient. Thank you.
Joseph Casey
Joseph Casey
1732622365
Surrey Heating Specialists serviced my gas boiler in November 2024. They responded really quickly and the engineer was great. Payment and booking was quick and easy. Will definitely use them again.
kate clayton
kate clayton
1732609026
Swift service when we needed our heating urgently looked at. The problem was fixed that day, with no hidden costs added to the bill. I would highly recommend
Will Snook
Will Snook
1732608533
Catia Garcia da Cunha
Catia Garcia da Cunha
1732544588
I am really happy with the service provided. First, they were able to come reasonably quickly and were really honest with their availability. Secondly their engineer, Ryan, was really efficient in finding the issue with our heating, in less than half an hour he found the problem and offered a solution. After agreeing with the quote he proceeded to replace the faulty equipment and within 40 minutes the heating was working perfectly. I only regret not calling them earlier.
Anita Mohindra
Anita Mohindra
1732538046
Excellent and efficient service and very caring staff.
Alok Bhargava
Alok Bhargava
1732529905
Very quick to respond and attend to the faults. Both time they got us up and running in couple of hours.
Jamie Mistlin
Jamie Mistlin
1732360884
Ryan and the team always deliver. They moved 'heaven and earth' to get to us first thing on a Saturday after our boiler stopped working Friday night and the 2am £500 24 Hour outfit did not fix. Issue diagnosed, part sourced / collected & issue fixed in a few hours. Thanks guys!! (And we had British Gas Homecare who couldn't attend for 3 days).
Liz Hartley
Liz Hartley
1732300972
Would not hesitate to recommend! My mother's central heating stopped working. I initially spoke to Debbie, who kindly managed to fit us in the next day. The engineer, Paul, was fantastic. Gave us plenty of notice of his arrival, so we had time to meet him there. Paul stepped us through his diagnosis of the problem and solution. A complete professional and lovely bloke to boot! Thank you Surrey Heating Specialists!
David East
David East
1732272607
Once again, a big Thankyou for Surrey Heating for there prompt and fantastic work. I had a leak around my boiler. Rang them at eight thirty fixed by nine thirty. Fantastic team. Highly recommend. Thanks so much Paul.
Alexander Wyllie
Alexander Wyllie
1732193547
Called Surrey heating this morning, had prompt and excellent service, from engineer Paul
Gemma Mitchell
Gemma Mitchell
1732184542
Simon B
Simon B
1732178200
Very well run company. Communication excellent. Had a boiler problem which the engineer fixed and followed up on to make sure I was happy with the service.
Mark Edwards
Mark Edwards
1732176915
The guys did an amazing job with the new boiler and fitted the new hive.Very nice and clean work. Highly recommend.
adam wharmby
adam wharmby
1732115969
I had Surrey heating specialist replace old condemned boiler at my house. Was booked in efficiently and even got a link from the company showing the installers eta which was great. Very good install took care in protecting flooring etc and all in all great experience. I even signed up to one of their service plans due to their great customer service. 100% recommend Surrey heating specialist to people.
Raymond Thatcher
Raymond Thatcher
1732011639
Good, Paul arrived on time and was very courteous. He explained and answered any questions I had regarding the servicing of the boiler.An excellent service from start to finish and I would highly recommend.
Akin Ozdamar
Akin Ozdamar
1732005233
Very good company to deal with. I like that they had communication before the visit to find out exactly what was wrong. Great service
Phillip Silezin
Phillip Silezin
1731958694
Cannot give more stars as system will not let me. Terry was great a true professional. Gave me good communication throughout. Also good communication from the office, very impressed with the speed of completion from initial enquiry.
Stephen Hawkins
Stephen Hawkins
1731933983
Quick to turn up, polite, efficient, know their stuff and reasonable prices. Great service
Stephen Barraclough
Stephen Barraclough
1731757075
Had to have a new boiler fitted urgently. Very quick response to our request and excellent service.
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