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do i need a new boiler? 5 telltale signs
Author
Ryan
Date
25/11/2023
Posted in

Do I Need a New Boiler? 5 Telltale Signs

When your boiler is working normally, you probably don’t even notice it. But if it starts playing up, it may be a sign that it needs replacing.

If your boiler is on the newer side, it might only need a replacement part or a service to fix a minor fault. But if you notice any of the signs below, it’s probably a more serious issue, and you may need a full replacement.

Here’s how to tell if you may need a new boiler.

Do I need a new boiler? 5 signs to look out for

1. Regular breakdowns

You can prolong your boiler’s lifespan by booking it in for a regular service.

With that said, if you’re having to frequently call out an engineer in order to take care of breakdowns, it’s probably time to consider replacing your boiler.

New boilers are expensive, but the bills will also pile up if your current boiler is regularly breaking down.

If you’re calling out an engineer more than once a year – aside from your annual service – you may want to look at replacing your boiler.

2. Unusual smells

If your boiler is giving off a sulphurous (eggy) smell, this could be indication of a gas leak.

A gas leak is highly dangerous – if you notice this smell from your boiler, turn it off immediately and call the National Gas Emergency Number on 0800 111 999.

You’ll also most likely need to replace your boiler, too.

3. Unusual noises

Boilers typically make some noises without causing any issues. But if you notice the sounds coming from your boiler are different from usual, it’s worth paying a bit more attention.

Concerning noises include a banging, gurgling or clunking sound accompanied by vibrations in the machine. If the noise is excessively loud or persistent, it may be time to replace your boiler.

4. Poor overall performance

If you notice that your boiler regularly drops in pressure, there may be a leak in the system. There may also be an issue with either its expansion vessels or a pressure relief valve. Get out an engineer to establish what the issue is.

Similarly, if your radiators are taking longer than usual to warm up, your boiler may be wearing out. Your radiators may only need bleeding to deal with the issue, but if it’s more complicated, your boiler might need replacing.

If your boiler keeps shutting off without good reason, this can also be a sign of a deeper issue.

5. Higher energy bills

An inefficient boiler means higher energy bills.

If you’ve noticed your household energy bills slowly rise without any change to your energy usage, your boiler may be inefficient and need replacing.

You can determine your boiler’s efficiency by checking its ERP energy rating. The most efficient modern A-rated boilers operate at 90% efficiency, whereas older G-rated models run at 70% efficiency or less.

Contact Surrey Heating Specialists for a new boiler

Unsure whether you need a new boiler? Surrey Heating Specialists can help. We’ll inspect your boiler and recommend the best course of action for you and your home, whether that’s a replacement part, quick fix or full replacement. Contact us today to find out more.

 

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Mike Ladd
New boiler fitted. Excellent communication at all times and a competitive price. Very quick to start the job. Did have an issue the following day but again resolved quickly.
Happy to recommend.
Response from the owner:Hi Mike, Thank you for the great review and for choosing us to fit your new boiler. I’m glad our communication, quick start and competitive price met your expectations, and that we could resolve the issue promptly. We appreciate your recommendation — as a local, community-based business your trust means a lot to us. Thanks again, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
David Cantle
Great service throughout and one of the most professional organisations I've come across on Checkatrade to date!

The guys were great - Ryan, Mark, Dan and Anthony did a fantastic job and were super efficient and diligent installing our new system. Would highly recommend
Response from the owner:Thank you, David. We really appreciate your kind words. We're delighted Ryan, Mark, Dan and Anthony installed your new system so efficiently. As a trusted local, community-based business your recommendation means a lot. Thanks again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Twinkle Patel
I can’t thank Paul enough to getting our boiler working. He literally worked through every diagnostic to find the the root cause. Such an experienced engineer and friendly. Paul didn’t give up and managed to sort my boiler the very same day I made the booking - that was a big bonus! No hanging around till the next day and even had the part! Will definitely be using this company again. Truly amazing experience
Response from the owner:Thank you, Twinkle, for the kind words. I’m so pleased Paul could diagnose and fix your boiler the same day and had the part to avoid any delay. We’re proud to be a trusted local, community-based company and glad our experienced engineer made the process easy. We look forward to helping you again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Charlie Cutting
Response from the owner:Thanks Charlie! We really appreciate the 5-star rating. We’re proud to be your trusted, local heating specialists in the community. If you need anything else, just get in touch. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Rob
We had our full heating system replaced, and I can genuinely say this company acted as much more than just a supplier, they were trusted advisors throughout the entire process.

From the beginning, Ryan took the time to properly assess our situation instead of simply pushing the most expensive solution. Across three separate visits, they carefully reviewed the property, explained every option clearly, and even advised us to first contact our water provider to improve the incoming water pressure. Thanks to that advice, we were able to potentially reduce unnecessary equipment and avoid extra costs. That level of honesty and professionalism is rare.

What also stood out was how balanced their recommendations were. They guided us towards solutions that offered the best combination of quality, reliability, and cost-effectiveness rather than overselling products we didn’t need.

The installation process itself was impeccable. Everything was extremely well organised, communication was constant from start to finish, and the whole team was punctual, professional, and very respectful of our home. Every question we had was answered openly and patiently, and they were always happy to explain technical details in a way that was easy to understand.
The installation team went above and beyond, especially with the preparation and removal work. They clearly cared about doing the job properly, not just quickly, making sure the area was left in the best possible condition before setting up the new system.

A special thank you too, to Danail and Mark for their professionalism, transparency, patience, and genuine care throughout the whole project. It’s difficult to find contractors nowadays who combine technical expertise, organisation, and customer service at this level.

We would absolutely recommend them without hesitation.
Response from the owner:Thank you Rob for the terrific review. I’m really pleased our advice on the incoming water pressure and the careful, multi-visit approach helped you avoid unnecessary costs. I’ll be sure to pass your kind words on to Danail and Mark. We’re proud to be a trusted, local, community-based Surrey team and truly appreciate your recommendation. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Linda
Very happy with service from initial contact to engineer coming today. I am happy to recommend and will use company again for any future work. I have also signed up for boiler cover! Had follow up yesterday and same good service
Response from the owner:Thank you very much , Linda . We are glad that you appreciate our service and trust us by joining our service plan.
Dean Korfanty
In UK from US for a month. No heat when we arrived. That did not sit well with this family from Texas. My aunt had previously used Surrey Heating for service in the past. They did not dissappoint. From initial contact, response, on-site visit, diagnosis, scheduling, and repair. All top-notch. Others in the service industry could learn a lot, in the UK and the US.
Response from the owner:Thanks Dean, so glad we could get your family’s heating sorted during your visit from Texas. We appreciate your aunt’s recommendation and are pleased our team could provide a fast response, clear diagnosis, and reliable repair. We’re a local, community-focused business and it’s great to hear we lived up to expectations. Enjoy your stay and call us anytime. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Tomas Reyon83
Great servive and quick respond
Response from the owner:Thanks, Tomas! We're glad you found our service helpful and that we could respond quickly. We appreciate your support. Being a trusted, local, community-based team means a lot to us. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Rutton Viccajee
Super fast communication, diagnosis and repair. I will be using them in future!
Response from the owner:Thanks Rutton! I'm glad our team delivered super fast communication, diagnosis and repair. We look forward to helping you again. Thanks for trusting your local, community-based heating specialists. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Manju Eleckattu
It was a routine heating service the other day. The engineer was very professional and did a thorough job checking everything over. It’s great to have the peace of mind that everything is running safely and efficiently. Great communication and arrived right on time!
Response from the owner:Thank you, Manju. I’m glad our engineer provided a professional, thorough heating service and left you with peace of mind about safety and efficiency. We pride ourselves on clear communication and punctuality as a trusted, local, community-based company. Thanks for choosing us. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
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