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do i need a new boiler? 5 telltale signs
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Do I Need a New Boiler? 5 Telltale Signs

When your boiler is working normally, you probably don’t even notice it. But if it starts playing up, it may be a sign that it needs replacing.

If your boiler is on the newer side, it might only need a replacement part or a service to fix a minor fault. But if you notice any of the signs below, it’s probably a more serious issue, and you may need a full replacement.

Here’s how to tell if you may need a new boiler.

Do I need a new boiler? 5 signs to look out for

1. Regular breakdowns

You can prolong your boiler’s lifespan by booking it in for a regular service.

With that said, if you’re having to frequently call out an engineer in order to take care of breakdowns, it’s probably time to consider replacing your boiler.

New boilers are expensive, but the bills will also pile up if your current boiler is regularly breaking down.

If you’re calling out an engineer more than once a year – aside from your annual service – you may want to look at replacing your boiler.

2. Unusual smells

If your boiler is giving off a sulphurous (eggy) smell, this could be indication of a gas leak.

A gas leak is highly dangerous – if you notice this smell from your boiler, turn it off immediately and call the National Gas Emergency Number on 0800 111 999.

You’ll also most likely need to replace your boiler, too.

3. Unusual noises

Boilers typically make some noises without causing any issues. But if you notice the sounds coming from your boiler are different from usual, it’s worth paying a bit more attention.

Concerning noises include a banging, gurgling or clunking sound accompanied by vibrations in the machine. If the noise is excessively loud or persistent, it may be time to replace your boiler.

4. Poor overall performance

If you notice that your boiler regularly drops in pressure, there may be a leak in the system. There may also be an issue with either its expansion vessels or a pressure relief valve. Get out an engineer to establish what the issue is.

Similarly, if your radiators are taking longer than usual to warm up, your boiler may be wearing out. Your radiators may only need bleeding to deal with the issue, but if it’s more complicated, your boiler might need replacing.

If your boiler keeps shutting off without good reason, this can also be a sign of a deeper issue.

5. Higher energy bills

An inefficient boiler means higher energy bills.

If you’ve noticed your household energy bills slowly rise without any change to your energy usage, your boiler may be inefficient and need replacing.

You can determine your boiler’s efficiency by checking its ERP energy rating. The most efficient modern A-rated boilers operate at 90% efficiency, whereas older G-rated models run at 70% efficiency or less.

Contact Surrey Heating Specialists for a new boiler

Unsure whether you need a new boiler? Surrey Heating Specialists can help. We’ll inspect your boiler and recommend the best course of action for you and your home, whether that’s a replacement part, quick fix or full replacement. Contact us today to find out more.

 

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Surrey Heating did a fantastic job with my recent boiler service. Their communication was great from start to finish, making the whole process incredibly smooth. The engineer who came out was lovely, polite, and highly professional throughout the visit.
Response from the owner:Thank you Miss S, we’re so pleased our clear communication and our engineer’s polite, professional approach made your boiler service hassle free. We really appreciate you trusting our local, community-based team and your kind feedback. Ryan Price - Owner Surrey Heating Specialists Thank You
Had the annual service of the boiler. As always with this company the engineer was on time, knowledgeable and professional. Gave some good advice on my heating system also. Wouldn't use any other company
Response from the owner:Thank you so much for your kind words, Jason! We're thrilled to hear that Paul provided you with excellent service and kept you informed along the way. It's great to know we could address that leak for you too. We truly appreciate your support as a trusted, local, community-based business. If you need anything else, just let us know! Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
Excellent service – highly recommended!

I recently used Surrey Heating Specialists for a boiler service and several repairs, and I couldn’t be happier with the experience.

Paul visited us three times, carrying out the annual boiler service, repairing a water leak that had been causing the system pressure to drop, and resolving an issue with our central heating system, including replacing the Hive receiver.

Throughout the process, Paul was professional, knowledgeable, punctual and extremely helpful. He took the time to explain the problems clearly, showed me what needed attention and made sure everything was working properly.

What impressed me most was how responsive and reliable the company was. Communication was excellent, appointments were arranged promptly, and the work was carried out efficiently.

It’s not always easy to find a trustworthy and dependable heating engineer, so I’m genuinely pleased to have found Paul and Surrey Heating Specialists.

I’ll certainly be using them again for future servicing and maintenance. Highly recommended!
Response from the owner:Thank you Can Unuvar, we’re delighted Paul provided professional, clear help during your boiler service and repairs. Your recommendation means a lot. We’re proud to be a trusted local community team and glad our responsiveness gave you confidence. We look forward to helping with future servicing. Ryan Price - Owner Surrey Heating Specialists Thank You
A brilliant company, the staff are fantastic, professional and patient.Everything was explained to me step by step in a simple manner. I would recommend anyone to use them and you wouldn't regret. A company that goes miles further is what I needed
Response from the owner:Thank you, Phenny, for your wonderful review. I’m so glad our team was professional, patient, and explained everything clearly. As a trusted local, community-based business we’re proud to go the extra mile and truly appreciate your recommendation. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price
I have been calling on their engineers for over 18 years. They have done so many jobs for us in different homes we’ve been in. Always professional and tidy. Very happy with their service.
Response from the owner:Thank you Chris Soh, we’re grateful you have trusted our engineers for over 18 years. It’s wonderful to hear they have been professional and tidy across your homes. Your long term support really helps our trusted, local, community-based team continue serving the area. Ryan Price - Owner Surrey Heating Specialists Thank You
Professional prompt assistance with a smile. I recommend Surrey Heating. Excellent service
Response from the owner:Thank you Cynthia, we’re so pleased our team could help promptly and with a smile. Your recommendation means a lot to our local community team you can rely on, and we truly appreciate your kind words. Thank You
Excellent service again from this company. Terry was extremely professional, carried out all the required checks. Cleaned up afterwards, no mess, no problem. Wouldn't hesitate to recommend their services.
Response from the owner:Thank you David, we’re glad Terry was professional, completed the checks and left everything spotless. We appreciate your continued recommendation and support for our trusted local, community-based team. Ryan Price - Owner Surrey Heating Specialists Thank You
The whole process is easy, friendly and quick
Response from the owner:Thanks Ross, great to hear the whole process felt easy, friendly and quick. We appreciate your support for our trusted, local, community-based team and look forward to helping again. Thank You
Boiler service and radiator repair.. on a service plan. Whole process very efficient and friendly with good communication.
Response from the owner:Thank you David, we’re pleased the boiler service and radiator repair on your service plan ran smoothly and our communication was clear. We appreciate your support for our trusted, local, community-based team and look forward to helping again. Ryan Price - Owner Surrey Heating Specialists Thank You
Cannot give more stars as system will not let me. He was great a true professional. Gave me good communication throughout. Also good communication from the office, very impressed with the speed of completion from initial enquiry.
Response from the owner:Thank you for your fantastic review! We’re thrilled to hear about your positive experience with our service. Your support means the world to us, and we’d love to help you again in the future.
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Surrey Heating Specialists Ltd is authorised and regulated by the Financial Conduct Authority (FRN 778739) as a credit broker, not a lender. Finance is provided by Novuna, subject to status.
Surrey Heating Specialists Ltd is a REFCOM-certified F-Gas company (registration REF1026536).