Boiler Service in Shepperton

We had our full heating system replaced, and I can genuinely say this company acted as much more than just a supplier, they were trusted advisors throughout the entire process.

From the beginning, Ryan took the time to properly assess our situation instead of simply pushing the most expensive solution. Across three separate visits, they carefully reviewed the property, explained every option clearly, and even advised us to first contact our water provider to improve the incoming water pressure. Thanks to that advice, we were able to potentially reduce unnecessary equipment and avoid extra costs. That level of honesty and professionalism is rare.

What also stood out was how balanced their recommendations were. They guided us towards solutions that offered the best combination of quality, reliability, and cost-effectiveness rather than overselling products we didn’t need.

The installation process itself was impeccable. Everything was extremely well organised, communication was constant from start to finish, and the whole team was punctual, professional, and very respectful of our home. Every question we had was answered openly and patiently, and they were always happy to explain technical details in a way that was easy to understand.
The installation team went above and beyond, especially with the preparation and removal work. They clearly cared about doing the job properly, not just quickly, making sure the area was left in the best possible condition before setting up the new system.

A special thank you too, to Danail and Mark for their professionalism, transparency, patience, and genuine care throughout the whole project. It’s difficult to find contractors nowadays who combine technical expertise, organisation, and customer service at this level.

We would absolutely recommend them without hesitation.

Very happy with service from initial contact to engineer coming today. I am happy to recommend and will use company again for any future work. I have also signed up for boiler cover! Had follow up yesterday and same good service

In UK from US for a month. No heat when we arrived. That did not sit well with this family from Texas. My aunt had previously used Surrey Heating for service in the past. They did not dissappoint. From initial contact, response, on-site visit, diagnosis, scheduling, and repair. All top-notch. Others in the service industry could learn a lot, in the UK and the US.

Great servive and quick respond

Super fast communication, diagnosis and repair. I will be using them in future!

It was a routine heating service the other day. The engineer was very professional and did a thorough job checking everything over. It’s great to have the peace of mind that everything is running safely and efficiently. Great communication and arrived right on time!

Surrey Heating Specialists replaced my old central heating boiler with a new combi boiler and removed all the old water tanks in the house. The men were very polite and the work was completed in a very professional manner and everywhere left neat and tidy afterwards. Recommend this company

Another excellent service from Surrey Heating Specalists. Signed up for the 3 star boiler cover and needed them for a leaking radiator valve. Paul came out the following day and fixed the issue with little fuss. I have been with this company for a couple of years now after having had a new boiler fitted by them and rate them 5/5. Recommend them to quite a few other people who have been more than happy with their service. Great job - thanks.