Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Surrey Heating Specialists relationship with you in relation to this website.

The term ‘Surrey Heating Specialists’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Surrey Heating Specialists’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Cintia Jones

Excellent service received from Paul at Surrey Heating Specialist. Annual check on the boiler. Very polite and respectful. Invoice received shortly after, easy to book and make payment. Highly recommended!

Response from the owner:Thank you Cintia, great review we appreciate it.

David Norman

Been with SHS 5 years now. Some work on the old boiler, fitting a new boiler, servicing of new boiler. They’ve never let me down. Pleasant, reliable, qualified and experienced staff. I’ll stick with them.

Response from the owner:Thank you, David. We’re proud to have looked after your boiler over the past five years, from repairs to fitting and servicing your new boiler. It means a lot to hear our team has been pleasant, reliable and qualified. As a trusted local, community-based business we’re always here if you need anything. Thanks again. Ryan Price - Owner Surrey Heating Specialists Thank You

Karen Walker

It was a very easy and pleasurable experience with Surrey Heating. Amazing prompt service. Arrived on the day I called without any delay. Engineer Paul kept me posted on when he would be arriving which made a huge difference. Paul was so helpful.
A very knowledgeable engineer who put any concerns I had aside.
Went out and got a part, returned and fixed the fault. Without doubt would recommend Surrey Heating. A 5 star company.

Response from the owner:Thank you for the great review & positive feedback. We always strive to please our customers and provide a quick & good service.

Chris Spong

Good communication and good service. Recommended.

Response from the owner:Thank you, Chris. I’m glad you were happy with our communication and service, and we appreciate the recommendation. We’re proud to be a trusted, local, community-based business and look forward to helping you again. Ryan Price - Owner Surrey Heating Specialists Thank You

Merul Patel

Surrey Heating were able to attend and repair a boiler that British Gas refused to work with. Excellent service and great communication throughout.

Response from the owner:Thank you, Merul. I’m glad we could attend and repair your boiler when British Gas wouldn’t. We appreciate your kind words about our service and communication. As a trusted local, community-based team, we’re here whenever you need us. Ryan Price - Owner Surrey Heating Specialists Thank You

Simon Bowery

Would highly recommend Surrey Heating Services. Job was done quickly, efficiently and were clean and tidy.

Response from the owner:Thank you, Simon! We're delighted the heating job was completed quickly, efficiently and left tidy. We really appreciate your recommendation — as a trusted local, community-based business your support means a lot. Please get in touch if you need anything else. Ryan Price - Owner Surrey Heating Specialists Thank You

Gary Hall

Always great service.

Response from the owner:Thank you

Katie Durber

Very reliable service highly recommend

Response from the owner:We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Trish Goggin

Excellent service very professional, really helpful and knowledgeable. I am really impressed, and have a service plan with them which includes an annual boiler service, which is what I had completed this morning. I wouldn’t use any other company now.

Response from the owner:Thanks a million for your feedback and we look forward to working for you in the future.

Abilash Nair

I called SHS to resolve an issue with my boiler. Paul came out to inspect it for a reasonable call-out fee and identified a safety issue with the installation. As my boiler was very old and the installation was not up to standard, he recommended replacing it.

Paul was professional, knowledgeable, and friendly throughout. Although he was unable to resolve the boiler fault, he took the time to explain my options clearly. SHS was also very quick to provide a quote for a new boiler and answer my numerous questions.

Response from the owner:Hi Abilash — thank you for the great feedback. I’m glad Paul was able to identify the safety issue, explain your options clearly, and get a fast quote to replace your boiler. We pride ourselves on being a trusted, local, community-based team and appreciate you trusting SHS with this. If you need anything further, please reach out. Ryan Price - Owner Surrey Heating Specialists Thank You

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