Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Surrey Heating Specialists relationship with you in relation to this website.

The term ‘Surrey Heating Specialists’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Surrey Heating Specialists’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Rosie Tamkin

I thoroughly recommend Paul from Surrey Heating Specialists. He serviced both my and my Mum’s boilers, replaced a couple of faulty radiator thermostats for Mum and also diagnosed and fixed an intermittent problem with my heating by replacing the timer, all in the same day. Very polite, helpful and professional.

Response from the owner:Thank you so much for your review

N Gill

Excellent response, problems with boiler. Paul and Ryan found the problem and fixed. Recommend highly for boiler and heating works.

Response from the owner:Thank you so much for your kind words, N Gill! We truly appreciate your recommendation for our boiler and heating services. It means a lot to us as a trusted, local business in the community. If you need anything in the future, don't hesitate to reach out! Warm regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Joseph Casey

Surrey Heating Specialists serviced my gas boiler in November 2025. They responded really quickly and the engineer was great. Payment and booking was quick and easy. Will definitely use them again.

Response from the owner:Thank you Joseph, we are glad to see how happy you are with our service.

Caroline Welham

Excellent service. Good price to. The gas engineers. Dan and Anthony informed me every set of the way Of the progress. Great guys to have had working in my home. Couldn’t ask for anything more. Left very clean and tidy. Thank you both. And Ryan

Response from the owner:Thank you so much for your kind words, Caroline! I'm thrilled to hear that Dan and Anthony provided you with excellent service and kept you informed throughout the process. We take pride in being a trusted local business, and your satisfaction means the world to us. If you need any further assistance, don't hesitate to reach out! Warm regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Lynn Hearmon

100% recommend Surrey Heating..Brilliant service, friendly and professional team and have very reasonable rates..Well done to you all

Response from the owner:Thank you so much, Lynn! We're thrilled to hear that you had a brilliant experience with our team at Surrey Heating Specialists. Your recommendation means a lot to us, and we truly appreciate your kind words about our service and rates. We're proud to serve our local community! Best regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Leona mcguinness

Great plumber came on time no mess good job

Response from the owner:Thank you so much for your kind words, Leona! We’re thrilled to hear that our plumber provided you with timely and tidy service. Your satisfaction means the world to us as a trusted, local business. If you need anything else, just let us know! Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Graham Johnson

Superb service from first contact to job completion. Communicative, timely, expert engineer and zero flannel. Really good experience

Response from the owner:Thank you so much for your kind words, Graham! We're thrilled to hear that you had a superb experience with our service. Communication and expertise are top priorities for us, and it's great to know we met your expectations. We appreciate your support for our local community-based business! Best regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Anita Mohindra

Excellent and efficient service and very caring staff.

Response from the owner:Thank you Anita, great to see you happy with our service, will pass it to the team.

Umer Ejaz

A great experience to getting my boiler fixed and serviced by Surrey Heating Specialists - only downside is that the struggle in not being able to tell me the full price when asking to book an engineer and getting my name wrong as well as my address which was a bit of a struggle to getting right.

Response from the owner:Hi Umer, Thank you for your feedback — I really appreciate it. Just to clarify, it’s very difficult for us to give an exact repair cost before attending, as we simply don’t know the fault until we’ve carried out the diagnostic. That’s why we have the £50 + VAT diagnosis fee, and why we explained the minimum charge for the first two hours if the repair can be completed there and then. We did send the call-out terms via email and text so everything was clear up front, but apologies again for the small mix-up with your name. I’m really glad to hear you were happy with the service overall, and thank you for choosing Surrey Heating Specialists. Ryan Price Owner Surrey Heating Specialists

Arnie Miller

Excellent service and went above and beyond by helping to get my hive app working again. This was my second boiler service and will call on surrey heating again without hesitation.

Response from the owner:Thank you Arnie , your review means a lot for us and we always make sure the service is being done properly as it is really important.

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