Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Surrey Heating Specialists relationship with you in relation to this website.

The term ‘Surrey Heating Specialists’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Surrey Heating Specialists’s prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Mike Ladd

New boiler fitted. Excellent communication at all times and a competitive price. Very quick to start the job. Did have an issue the following day but again resolved quickly.
Happy to recommend.

Response from the owner:Hi Mike, Thank you for the great review and for choosing us to fit your new boiler. I’m glad our communication, quick start and competitive price met your expectations, and that we could resolve the issue promptly. We appreciate your recommendation — as a local, community-based business your trust means a lot to us. Thanks again, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

David Cantle

Great service throughout and one of the most professional organisations I've come across on Checkatrade to date!

The guys were great - Ryan, Mark, Dan and Anthony did a fantastic job and were super efficient and diligent installing our new system. Would highly recommend

Response from the owner:Thank you, David. We really appreciate your kind words. We're delighted Ryan, Mark, Dan and Anthony installed your new system so efficiently. As a trusted local, community-based business your recommendation means a lot. Thanks again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Twinkle Patel

I can’t thank Paul enough to getting our boiler working. He literally worked through every diagnostic to find the the root cause. Such an experienced engineer and friendly. Paul didn’t give up and managed to sort my boiler the very same day I made the booking - that was a big bonus! No hanging around till the next day and even had the part! Will definitely be using this company again. Truly amazing experience

Response from the owner:Thank you, Twinkle, for the kind words. I’m so pleased Paul could diagnose and fix your boiler the same day and had the part to avoid any delay. We’re proud to be a trusted local, community-based company and glad our experienced engineer made the process easy. We look forward to helping you again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Charlie Cutting

Response from the owner:Thanks Charlie! We really appreciate the 5-star rating. We’re proud to be your trusted, local heating specialists in the community. If you need anything else, just get in touch. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Rob

We had our full heating system replaced, and I can genuinely say this company acted as much more than just a supplier, they were trusted advisors throughout the entire process.

From the beginning, Ryan took the time to properly assess our situation instead of simply pushing the most expensive solution. Across three separate visits, they carefully reviewed the property, explained every option clearly, and even advised us to first contact our water provider to improve the incoming water pressure. Thanks to that advice, we were able to potentially reduce unnecessary equipment and avoid extra costs. That level of honesty and professionalism is rare.

What also stood out was how balanced their recommendations were. They guided us towards solutions that offered the best combination of quality, reliability, and cost-effectiveness rather than overselling products we didn’t need.

The installation process itself was impeccable. Everything was extremely well organised, communication was constant from start to finish, and the whole team was punctual, professional, and very respectful of our home. Every question we had was answered openly and patiently, and they were always happy to explain technical details in a way that was easy to understand.
The installation team went above and beyond, especially with the preparation and removal work. They clearly cared about doing the job properly, not just quickly, making sure the area was left in the best possible condition before setting up the new system.

A special thank you too, to Danail and Mark for their professionalism, transparency, patience, and genuine care throughout the whole project. It’s difficult to find contractors nowadays who combine technical expertise, organisation, and customer service at this level.

We would absolutely recommend them without hesitation.

Response from the owner:Thank you Rob for the terrific review. I’m really pleased our advice on the incoming water pressure and the careful, multi-visit approach helped you avoid unnecessary costs. I’ll be sure to pass your kind words on to Danail and Mark. We’re proud to be a trusted, local, community-based Surrey team and truly appreciate your recommendation. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Linda

Very happy with service from initial contact to engineer coming today. I am happy to recommend and will use company again for any future work. I have also signed up for boiler cover! Had follow up yesterday and same good service

Response from the owner:Thank you very much , Linda . We are glad that you appreciate our service and trust us by joining our service plan.

Dean Korfanty

In UK from US for a month. No heat when we arrived. That did not sit well with this family from Texas. My aunt had previously used Surrey Heating for service in the past. They did not dissappoint. From initial contact, response, on-site visit, diagnosis, scheduling, and repair. All top-notch. Others in the service industry could learn a lot, in the UK and the US.

Response from the owner:Thanks Dean, so glad we could get your family’s heating sorted during your visit from Texas. We appreciate your aunt’s recommendation and are pleased our team could provide a fast response, clear diagnosis, and reliable repair. We’re a local, community-focused business and it’s great to hear we lived up to expectations. Enjoy your stay and call us anytime. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Tomas Reyon83

Great servive and quick respond

Response from the owner:Thanks, Tomas! We're glad you found our service helpful and that we could respond quickly. We appreciate your support. Being a trusted, local, community-based team means a lot to us. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Rutton Viccajee

Super fast communication, diagnosis and repair. I will be using them in future!

Response from the owner:Thanks Rutton! I'm glad our team delivered super fast communication, diagnosis and repair. We look forward to helping you again. Thanks for trusting your local, community-based heating specialists. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Manju Eleckattu

It was a routine heating service the other day. The engineer was very professional and did a thorough job checking everything over. It’s great to have the peace of mind that everything is running safely and efficiently. Great communication and arrived right on time!

Response from the owner:Thank you, Manju. I’m glad our engineer provided a professional, thorough heating service and left you with peace of mind about safety and efficiency. We pride ourselves on clear communication and punctuality as a trusted, local, community-based company. Thanks for choosing us. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

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