Emergency Worcester Boiler Installation in Ashford, Surrey

This was an emergency boiler install. The customer had just moved into a new property only to find that the boiler was completely non-functional. They contacted us for a quote on a new boiler system, and we went out straight away to assess the situation in quick time. During our visit, we discovered they had an outdated gravity tank system and expressed a desire to upgrade to a more efficient combination boiler, especially given the urgent nature of their request.

We were able to schedule the installation for the very next available slot, which was within 48 hours on a Friday. The job was located in a second-floor flat, presenting some logistical challenges, but we arrived early in the morning and managed to complete the installation and remove the old tanks by the end of the day. This effort ensured everything was up and running smoothly for the weekend.

Our team worked efficiently to handle this project, and the customer was very pleased with the speed and effectiveness of our response. Our commitment to providing timely and effective service truly made a difference.

emergency worcester boiler installation in ashford, surrey 4 — Before - water tank required

emergency worcester boiler installation in ashford, surrey 3 — Old broken boiler

emergency worcester boiler installation in ashford, surrey 1 — Compact and efficient

emergency worcester boiler installation in ashford, surrey 2 — New combi boiler

"Recommend! Recommend! Recommend! We moved into our new home a week ago, and realised there is not hot water or heating, as most likely the boiler is broken. I have been searching for a good boiler service around the area and found the Surrey Heating! The reception lady was very friendly and understood the urgency of our case perfectly. I received a call from the managing director Ryan in 5 minutes right after and confirmed an appointment for the next morning. It turned out the existing boiler has been very old and has multiple issues and we decided to convert to a better system. Again, Ryan has managed everything in a a very organised and prompt manner. He made extra efforts to make sure the installation is happening for us in two day’s time. So we don’t have to suffer through another weekend without hot water and heating. On the installation day, the engineers came right on time and they knew exactly what they are doing. The work went on smoothly and nicely. They helped put everything back and took all the waste and bits. Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby."

Ranye Zhang | Ashford, Surrey

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Emergency Worcester Boiler Installation in Ashford, Surrey

Key details

Client: Ranye Zhang

Location: Ashford, Surrey

Job Completed: December 2023

Services: Emergency Boiler Installation

Products Used: Worcester Bosch Combi Boiler

Michael Heybourn

They always do a good job. The engineer was very polite and left the area clean and tidy. They were on time and got on with job. Well done

Response from the owner:Thank you

Craig Bissett

I had my annual boiler service
Yesterday, as always Surrey Heating was excellent, great communication and prompt service.

Response from the owner:Thank you Craig for the positive feedback.

Akin Ozdamar

Very good company to deal with. I like that they had communication before the visit to find out exactly what was wrong. Great service

Response from the owner:Thank you Akin, amazing review. We are glad that you point the communication as we believe that’s the key for quick and effective way to complete the job.

Roger Gillham

Excellent. Even found a problem that I had not noticed

Response from the owner:Thanks, Roger — glad we could spot that issue during our visit. We appreciate your trust in our local, community-based team. If you need anything else, please let us know. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Maureen Redpath

Excellent service from Surrey Heating. Very attentive service from Tyler who answered all our questions to our satisfaction.

Response from the owner:Thank you for your five-star rating! We appreciate your support and look forward to serving you again soon.

Annette Puzey

New combi boiler installation by Surrey Heating Specialists yesterday. Excellent service from start to finish and good price too. Would not hesitate to recommend.

Response from the owner:Thank you, Annette. I’m so glad the new combi boiler installation went smoothly and you found our service and price excellent. We appreciate your recommendation. Proud to be a trusted, local, community-based team here in Surrey. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Mark Granger

Tyler undertook a yearly service as part of my service plan. Tyler carried out the work timely, neatly and was very polite. I highly recommend Surrey Heating they are the best heating firm I have dealt with.

Response from the owner:Thank you for your glowing review, your satisfaction is our priority!

Hylton James

Excellent service, punctuality, and outcome!
Hearing issue analysed and repaired in just half an hour.
Many thanks!
Hylton
Stoneleigh

Response from the owner:Hi Hylton, thank you for the kind words. I’m glad we could diagnose and repair your heating issue in just half an hour. We appreciate your trust in our local, community-based team. Many thanks, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Mike Ladd

New boiler fitted. Excellent communication at all times and a competitive price. Very quick to start the job. Did have an issue the following day but again resolved quickly.
Happy to recommend.

Response from the owner:Hi Mike, Thank you for the great review and for choosing us to fit your new boiler. I’m glad our communication, quick start and competitive price met your expectations, and that we could resolve the issue promptly. We appreciate your recommendation — as a local, community-based business your trust means a lot to us. Thanks again, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

David Cantle

Great service throughout and one of the most professional organisations I've come across on Checkatrade to date!

The guys were great - Ryan, Mark, Dan and Anthony did a fantastic job and were super efficient and diligent installing our new system. Would highly recommend

Response from the owner:Thank you, David. We really appreciate your kind words. We're delighted Ryan, Mark, Dan and Anthony installed your new system so efficiently. As a trusted local, community-based business your recommendation means a lot. Thanks again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

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