Emergency Worcester Boiler Installation in Ashford, Surrey

This was an emergency boiler install. The customer had just moved into a new property only to find that the boiler was completely non-functional. They contacted us for a quote on a new boiler system, and we went out straight away to assess the situation in quick time. During our visit, we discovered they had an outdated gravity tank system and expressed a desire to upgrade to a more efficient combination boiler, especially given the urgent nature of their request.

We were able to schedule the installation for the very next available slot, which was within 48 hours on a Friday. The job was located in a second-floor flat, presenting some logistical challenges, but we arrived early in the morning and managed to complete the installation and remove the old tanks by the end of the day. This effort ensured everything was up and running smoothly for the weekend.

Our team worked efficiently to handle this project, and the customer was very pleased with the speed and effectiveness of our response. Our commitment to providing timely and effective service truly made a difference.

emergency worcester boiler installation in ashford, surrey 4 — Before - water tank required

emergency worcester boiler installation in ashford, surrey 3 — Old broken boiler

emergency worcester boiler installation in ashford, surrey 1 — Compact and efficient

emergency worcester boiler installation in ashford, surrey 2 — New combi boiler

"Recommend! Recommend! Recommend! We moved into our new home a week ago, and realised there is not hot water or heating, as most likely the boiler is broken. I have been searching for a good boiler service around the area and found the Surrey Heating! The reception lady was very friendly and understood the urgency of our case perfectly. I received a call from the managing director Ryan in 5 minutes right after and confirmed an appointment for the next morning. It turned out the existing boiler has been very old and has multiple issues and we decided to convert to a better system. Again, Ryan has managed everything in a a very organised and prompt manner. He made extra efforts to make sure the installation is happening for us in two day’s time. So we don’t have to suffer through another weekend without hot water and heating. On the installation day, the engineers came right on time and they knew exactly what they are doing. The work went on smoothly and nicely. They helped put everything back and took all the waste and bits. Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby."

Ranye Zhang | Ashford, Surrey

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Emergency Worcester Boiler Installation in Ashford, Surrey

Key details

Client: Ranye Zhang

Location: Ashford, Surrey

Job Completed: December 2023

Services: Emergency Boiler Installation

Products Used: Worcester Bosch Combi Boiler

A Nicolas

Terry did a great job fixing some issues with some of our radiators. Happy to recommend them. Very good communication from the office as well.

Jeannette Morris

Really pleased with their prompt service, Ryan is always ready to help and Paul is a most efficient and friendly, engineer.

Response from the owner:Your praise brightens our day, and we are thrilled to hear about your positive experience with us. We look forward to seeing you again soon!

Tony

Called for a check and service on my boiler - answered immediately and job done following day. Overall excellent. 2 years in a row - wouldn’t go anywhere else!

Amjad Butt

Had a boiler service by Paul who was on time and did a great job and tested the heating system and checked inside and outside. Finally filled the boiler logbook

Response from the owner:Thank you, Amjad Butt. We’re glad Paul was punctual and completed a thorough boiler service, tested the heating and filled the logbook. We appreciate your trust in our local, community-based team and look forward to helping again. Thank You

David East

Work carried out as usual was fantastic. Everything was explained. Quality of workmanship the best. Kept me in touch with time turning up. Highly recommend.

Response from the owner:We are so glad to hear that, we strive to make our customers happy! Thank you for taking the time to write a good review.

Brian Coxhead

Removed old boiler and replaced with a new boiler utilising a lot of the existing system

Response from the owner:Thanks Brian, we appreciate you taking the time to review us. We’re pleased the replacement went smoothly while keeping much of your existing system intact. As your trusted local, community-based team we value your feedback and hope to serve you again. Thank You

Mark Batchelor

Excellent communication from first contact. Very quick response from first contact, site survey completed the same day and new combi boiler fitted 2 days later. All work was completed the same day including removal of the old boiler and the 2 water tanks in the loft. First class fitters very knowledgeable and friendly, they explained everything, exceptional service.

Response from the owner:Thank you, Mark Batchelor. We are delighted our team provided clear communication and a swift combi boiler installation, and that the fitters were friendly and informative. We appreciate you choosing your trusted local, community-based specialists and look forward to helping again. Thank You

Kathy Eastgate

Response from the owner:Thank you, Kathy Eastgate, for the wonderful 5-star review. We are thrilled you were pleased with our service. As a trusted local, community-based team, we appreciate your support and look forward to helping you again. Thank You

Angie Jordan

Timely, friendly and experienced service

Response from the owner:Thank you, Angie. We're thrilled our team delivered timely, friendly and experienced service. We appreciate your trust in our local, community-based business. Ryan Price - Owner Surrey Heating Specialists Thank You

David Eaton

Surrey Heating Specialists have been absolutely brilliant when dealing my very elderly Aunt, very understanding, always very prompt, reasonably priced, and always professional.

Response from the owner:Thank you for your positive feedback, David.

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