Emergency Worcester Boiler Installation in Ashford, Surrey

This was an emergency boiler install. The customer had just moved into a new property only to find that the boiler was completely non-functional. They contacted us for a quote on a new boiler system, and we went out straight away to assess the situation in quick time. During our visit, we discovered they had an outdated gravity tank system and expressed a desire to upgrade to a more efficient combination boiler, especially given the urgent nature of their request.

We were able to schedule the installation for the very next available slot, which was within 48 hours on a Friday. The job was located in a second-floor flat, presenting some logistical challenges, but we arrived early in the morning and managed to complete the installation and remove the old tanks by the end of the day. This effort ensured everything was up and running smoothly for the weekend.

Our team worked efficiently to handle this project, and the customer was very pleased with the speed and effectiveness of our response. Our commitment to providing timely and effective service truly made a difference.

emergency worcester boiler installation in ashford, surrey 4 — Before - water tank required

emergency worcester boiler installation in ashford, surrey 3 — Old broken boiler

emergency worcester boiler installation in ashford, surrey 1 — Compact and efficient

emergency worcester boiler installation in ashford, surrey 2 — New combi boiler

"Recommend! Recommend! Recommend! We moved into our new home a week ago, and realised there is not hot water or heating, as most likely the boiler is broken. I have been searching for a good boiler service around the area and found the Surrey Heating! The reception lady was very friendly and understood the urgency of our case perfectly. I received a call from the managing director Ryan in 5 minutes right after and confirmed an appointment for the next morning. It turned out the existing boiler has been very old and has multiple issues and we decided to convert to a better system. Again, Ryan has managed everything in a a very organised and prompt manner. He made extra efforts to make sure the installation is happening for us in two day’s time. So we don’t have to suffer through another weekend without hot water and heating. On the installation day, the engineers came right on time and they knew exactly what they are doing. The work went on smoothly and nicely. They helped put everything back and took all the waste and bits. Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby."

Ranye Zhang | Ashford, Surrey

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Emergency Worcester Boiler Installation in Ashford, Surrey

Key details

Client: Ranye Zhang

Location: Ashford, Surrey

Job Completed: December 2023

Services: Emergency Boiler Installation

Products Used: Worcester Bosch Combi Boiler

Rosy Howells

So grateful to the team for their hard work and perseverance with our old and troublesome heating. Despite being particularly challenging, they really went above and beyond to get our system working again. It is now working better than it has for years. Will never make the mistake of calling another plumber again!

Response from the owner:Thank you Rosy Howells, we’re so pleased our team stuck with your tricky heating and have it performing better than it has for years. Your kind words and trust mean a great deal to our local, community-based team, and we’re delighted you’ll call us again. Ryan Price - Owner Surrey Heating Specialists Thank You

Geoff Wright

Response from the owner:Thank you Geoff Wright, we appreciate your five star review and your support. It means a lot to our trusted, local, community-based team to have your confidence. Ryan Price - Owner Surrey Heating Specialists Thank You

Sam Parkinson

Amazing company. So happy to recommend them. Professional, fast, friendly, helpful and ready to go the extra mile. Thanks for sorting and fitting a new boiler for my parents when theirs broke down on the same day as my first phone call and also for the servicing of it a year later.

Response from the owner:Thank you so much for your kind words, Sam! We're thrilled to hear that you had such a positive experience with our boiler installation service. It’s our mission to go the extra mile for our community, and it’s wonderful to know we were able to help your parents in their time of need. We truly appreciate your recommendation and support for our local business! Best, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Patricia Mawson

Excellent service very polite.

Response from the owner:Thank you Patricia, glad to hear that.

Mark Cosgrove

Have used Surrey Heating for many years now. Initially had an annual boiler contract with them for an old British Gas boiler but also used them to replace this boiler . Every contact I have had either in person, on the phone or electronically has always been quick, professional and very efficient and every person I’ve come into contact with has been friendly and knowledgeable. Highly recommended

Response from the owner:Thank you so much Mark for the great review, it’s amazing to hear such a good words.

Ben O'Donnell

I’ve found Surrey heating professional, responsive and considerate. They value high levels of service as part of the business and I’d highly recommend them

Response from the owner:Thank you Ben O'Donnell, we’re delighted you found our team professional, responsive and considerate. We really appreciate your recommendation and are proud to be a trusted, local, community-based team. Ryan Price - Owner Surrey Heating Specialists Thank You

Ari Snider

The engineer was thorough and patient and personable as he was trying to find a very difficult fault.

Response from the owner:Thank you Ari Snider, we’re pleased our engineer stayed patient and personable while tracking down that tricky fault. We appreciate you recognising the thorough approach and your support for our local, community-based team. Ryan Price - Owner Surrey Heating Specialists Thank You

Matt Ward

All good, friendly engineer, clean and tidy.

Response from the owner:Thanks Matt, we're glad our engineer was friendly and left everything clean and tidy. Your kind words mean a lot and we appreciate your trust in our local, community-based team. Ryan Price - Owner Surrey Heating Specialists Thank You

Jean Saunders

Paul is thorough and such a delight to see.Never had a problem in all the years he has serviced my heating system.

Response from the owner:Thank you Jean Saunders. It’s wonderful to hear Paul has been so thorough and dependable with your heating system over the years. We appreciate your loyalty and your trust in our local, community-based team. Thank You

Adam Thwaites

Ryan and his team (Dan and Anthony) came round to convert our boiler to a combi up in the loft. They removed all the old pipe work and made everything neat and tidy, very professional and satisfied with the work, thank you

Response from the owner:Thanks Adam Thwaites, we’re pleased the combi conversion in your loft went smoothly and that you found the work neat and professional. We appreciate your feedback and your trust in our local, community-based team. Ryan Price - Owner Surrey Heating Specialists Thank You

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