Emergency Worcester Boiler Installation in Ashford, Surrey

This was an emergency boiler install. The customer had just moved into a new property only to find that the boiler was completely non-functional. They contacted us for a quote on a new boiler system, and we went out straight away to assess the situation in quick time. During our visit, we discovered they had an outdated gravity tank system and expressed a desire to upgrade to a more efficient combination boiler, especially given the urgent nature of their request.

We were able to schedule the installation for the very next available slot, which was within 48 hours on a Friday. The job was located in a second-floor flat, presenting some logistical challenges, but we arrived early in the morning and managed to complete the installation and remove the old tanks by the end of the day. This effort ensured everything was up and running smoothly for the weekend.

Our team worked efficiently to handle this project, and the customer was very pleased with the speed and effectiveness of our response. Our commitment to providing timely and effective service truly made a difference.

emergency worcester boiler installation in ashford, surrey 4 — Before - water tank required

emergency worcester boiler installation in ashford, surrey 3 — Old broken boiler

emergency worcester boiler installation in ashford, surrey 1 — Compact and efficient

emergency worcester boiler installation in ashford, surrey 2 — New combi boiler

"Recommend! Recommend! Recommend! We moved into our new home a week ago, and realised there is not hot water or heating, as most likely the boiler is broken. I have been searching for a good boiler service around the area and found the Surrey Heating! The reception lady was very friendly and understood the urgency of our case perfectly. I received a call from the managing director Ryan in 5 minutes right after and confirmed an appointment for the next morning. It turned out the existing boiler has been very old and has multiple issues and we decided to convert to a better system. Again, Ryan has managed everything in a a very organised and prompt manner. He made extra efforts to make sure the installation is happening for us in two day’s time. So we don’t have to suffer through another weekend without hot water and heating. On the installation day, the engineers came right on time and they knew exactly what they are doing. The work went on smoothly and nicely. They helped put everything back and took all the waste and bits. Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby."

Ranye Zhang | Ashford, Surrey

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Emergency Worcester Boiler Installation in Ashford, Surrey

Key details

Client: Ranye Zhang

Location: Ashford, Surrey

Job Completed: December 2023

Services: Emergency Boiler Installation

Products Used: Worcester Bosch Combi Boiler

Katie Durber

Speedy reply, great service, trusted the engineer, very professional, highly recommend

Response from the owner:We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Robert White

Friendly guys, easy to talk to, and solved a boiler issue in a single visit.

Response from the owner:Thank you for your kind words, Robert! We're glad to hear that our team was able to help you so effectively. Providing friendly and efficient service is our priority, and it's great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future!

Ben H

Great service, well organised and came very quickly. Friendly and professional.

Response from the owner:Thank you for your fantastic review! We're delighted to hear that you experienced great service and found our team friendly and professional. We appreciate your feedback and are glad our organization met your expectations. Looking forward to serving you again!

Graham Heppell

Engineer was on time, friendly and professional and helpful.
Very pleased with the service throughout.

Response from the owner:Thank you for your excellent feedback, Graham. We're thrilled to hear that our engineer provided you with timely and professional service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future.

Sonia Jade

Great communication from Ryan and the team, provided a great service and replaced our MagnaClean filter very quickly

Response from the owner:Thank you for your kind words, Sonia! We're thrilled to hear that you had a positive experience with Ryan and the team. Providing efficient service and clear communication is always our goal. We appreciate your feedback and look forward to serving you again in the future!

Mike N

Annual service performed again, all good, great service!

Response from the owner:Thank you for your positive feedback, Mike! We're glad to hear that you were satisfied with our annual service. Your continued trust in us is greatly appreciated, and we look forward to serving you again in the future.

Paul-Michael Seepe

Polite, friendly and helpful in explaining what could (but hadn't) go wrong...good to know.
Will use again and did this year 2025

Response from the owner:We really appreciate you took the time to write a review, thank you!

Ann Mcdonald

A very professional company. Experienced and efficient. Thank you so much. Highly recommended

Response from the owner:Thank you very much Ann , great review.

Stuart Sotheron

Cheers Ryan for an excellent service. Highly recommend Surrey Heating Specialists for all your plumbing and heating needs. 5 star.
Many thanks.
Stuart from Weybridge, Surrey.

Response from the owner:Thank you for your wonderful review, Stuart! We're thrilled to hear you had an excellent experience with Ryan. Your recommendation means a lot to us, and we look forward to assisting you with any future plumbing and heating needs.

Graham Pope

Ryan and the team at Surrey Heating Specialists are excellent. I signup up at the end of 2020 and chose them as their contract options were coming in a lot cheaper than British Gas. I didn’t expect the 5* service I’ve had for the last 4+ years. Professional, timely, honest, and friendly. They also have a plumbing arm that I’ve used a lot, same exceptional service. I’d highly recommend.

Response from the owner:Thank you for your wonderful review, Graham! We're thrilled to hear that you've had such a positive experience with Ryan and our team over the years. Your recommendation means a lot to us, and we appreciate your trust in both our heating and plumbing services. We look forward to continuing to serve you!

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