Emergency Worcester Boiler Installation in Ashford, Surrey

This was an emergency boiler install. The customer had just moved into a new property only to find that the boiler was completely non-functional. They contacted us for a quote on a new boiler system, and we went out straight away to assess the situation in quick time. During our visit, we discovered they had an outdated gravity tank system and expressed a desire to upgrade to a more efficient combination boiler, especially given the urgent nature of their request.

We were able to schedule the installation for the very next available slot, which was within 48 hours on a Friday. The job was located in a second-floor flat, presenting some logistical challenges, but we arrived early in the morning and managed to complete the installation and remove the old tanks by the end of the day. This effort ensured everything was up and running smoothly for the weekend.

Our team worked efficiently to handle this project, and the customer was very pleased with the speed and effectiveness of our response. Our commitment to providing timely and effective service truly made a difference.

emergency worcester boiler installation in ashford, surrey 4 — Before - water tank required

emergency worcester boiler installation in ashford, surrey 3 — Old broken boiler

emergency worcester boiler installation in ashford, surrey 1 — Compact and efficient

emergency worcester boiler installation in ashford, surrey 2 — New combi boiler

"Recommend! Recommend! Recommend! We moved into our new home a week ago, and realised there is not hot water or heating, as most likely the boiler is broken. I have been searching for a good boiler service around the area and found the Surrey Heating! The reception lady was very friendly and understood the urgency of our case perfectly. I received a call from the managing director Ryan in 5 minutes right after and confirmed an appointment for the next morning. It turned out the existing boiler has been very old and has multiple issues and we decided to convert to a better system. Again, Ryan has managed everything in a a very organised and prompt manner. He made extra efforts to make sure the installation is happening for us in two day’s time. So we don’t have to suffer through another weekend without hot water and heating. On the installation day, the engineers came right on time and they knew exactly what they are doing. The work went on smoothly and nicely. They helped put everything back and took all the waste and bits. Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby."

Ranye Zhang | Ashford, Surrey

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Emergency Worcester Boiler Installation in Ashford, Surrey

Key details

Client: Ranye Zhang

Location: Ashford, Surrey

Job Completed: December 2023

Services: Emergency Boiler Installation

Products Used: Worcester Bosch Combi Boiler

Jonny Hood

Great service fair pricing on boiler service and repair

Response from the owner:Thanks, Jonny! Really appreciate the kind words about our boiler service and repair. Proud to be a trusted local, community-based team — here whenever you need us. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

andrew coupar

This is how a service should be. Called at 11am, arrived at 3pm and left an hour later with the problem
Sorted. Class and will 100%! Use again

Response from the owner:Thanks so much, Andrew! Glad we could get out quickly and sort the issue during our service visit. We appreciate you trusting your local, community-based team and look forward to helping again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Paul-Michael Seepe

Polite, friendly and helpful in explaining what could (but hadn't) go wrong...good to know.
Will use again and did this year 2026

Response from the owner:We really appreciate you took the time to write a review, thank you!

Yat Sun Lewis Chu

5 stars services!!

It’s my third times to enjoy the services from Surrey Heating Specialist. Quick response, Good follow up, Good after visit service, Professional and more……

Appreciate Ryan and his team enable me and my family peace of mind in cold weather🙏🙏

Response from the owner:Thank you, Yat Sun Lewis Chu! We're thrilled you've chosen Surrey Heating Specialists three times. Glad our quick response, follow-up and after-visit care gave your family peace of mind in the cold. Proud to be your trusted, local community team — we appreciate your support. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Eduard Simion

Quick responses. Flexible bookings and professional work. Engineers are friendly and knowledgeable.

Response from the owner:Thank you, Eduard! I’m glad our quick responses, flexible bookings, and friendly, knowledgeable engineers gave you a professional experience. We pride ourselves on being a trusted, local, community-based team. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Faisal Rehman

Response from the owner:Thank you, Faisal, for the 5-star rating! We appreciate your support and trust in Surrey Heating Specialists. As your local, community-based team, we’re here whenever you need heating or HVAC help. Thanks again. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Penny Valentine

Excellent boiler service.

Response from the owner:Thank you, Penny! We're delighted the boiler service met your expectations. As a trusted local, community-based business, we appreciate your support. Please reach out if you need anything else. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Alison Roberts

After estimates from various Heating Co's we decided on Surrey Heating Specialists. They gave us the estimate on Monday and supplied and installed our new boiler on Tuesday. Couldn't have asked for better service from Ryan. The installation went perfectly and no mess at all. Dan and Anthony who came to do the work made sure that i understood what was going on and then how the boiler and timer work. I do not hesitate to recommend Surrey Heating Specialists

Response from the owner:Thank you, Alison, for choosing Surrey Heating Specialists and for the kind review. I’m so pleased we could provide a quick estimate and install your new boiler cleanly and efficiently. Dan and Anthony appreciated the chance to explain the boiler and timer. We’re a trusted local, community-based team and here if you need anything else. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

James Sharman

Extremely happy with the level of service we received. Everything explained regarding the repair, would definitely recommend.

Response from the owner:Thank you, James Sharman! I’m so glad you were happy with the repair and that everything was clearly explained. We appreciate your recommendation. As a trusted, local, community-based business, we’re here whenever you need us. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

SAL

Paul from Surrey Heating arrived very promptly. He rectified the issue I had with my boiler pressure very quickly. The whole process time from my initial call to Surrey Heating Specialists to saying goodbye to Paul with job done was only one hour.
Couldn’t ask for better, polite service from all.
Thank you

Response from the owner:Hi Sal, thank you for the lovely feedback. I’m glad Paul arrived promptly and fixed your boiler pressure so quickly — great to hear the job was done in an hour. We’re proud to be a trusted local, community-based team; I’ll pass your thanks on to Paul and the team. Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

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