Emergency Worcester Boiler Installation in Ashford, Surrey

This was an emergency boiler install. The customer had just moved into a new property only to find that the boiler was completely non-functional. They contacted us for a quote on a new boiler system, and we went out straight away to assess the situation in quick time. During our visit, we discovered they had an outdated gravity tank system and expressed a desire to upgrade to a more efficient combination boiler, especially given the urgent nature of their request.

We were able to schedule the installation for the very next available slot, which was within 48 hours on a Friday. The job was located in a second-floor flat, presenting some logistical challenges, but we arrived early in the morning and managed to complete the installation and remove the old tanks by the end of the day. This effort ensured everything was up and running smoothly for the weekend.

Our team worked efficiently to handle this project, and the customer was very pleased with the speed and effectiveness of our response. Our commitment to providing timely and effective service truly made a difference.

emergency worcester boiler installation in ashford, surrey 4 — Before - water tank required

emergency worcester boiler installation in ashford, surrey 3 — Old broken boiler

emergency worcester boiler installation in ashford, surrey 1 — Compact and efficient

emergency worcester boiler installation in ashford, surrey 2 — New combi boiler

"Recommend! Recommend! Recommend! We moved into our new home a week ago, and realised there is not hot water or heating, as most likely the boiler is broken. I have been searching for a good boiler service around the area and found the Surrey Heating! The reception lady was very friendly and understood the urgency of our case perfectly. I received a call from the managing director Ryan in 5 minutes right after and confirmed an appointment for the next morning. It turned out the existing boiler has been very old and has multiple issues and we decided to convert to a better system. Again, Ryan has managed everything in a a very organised and prompt manner. He made extra efforts to make sure the installation is happening for us in two day’s time. So we don’t have to suffer through another weekend without hot water and heating. On the installation day, the engineers came right on time and they knew exactly what they are doing. The work went on smoothly and nicely. They helped put everything back and took all the waste and bits. Thank you so much Surrey Heating for the great job! It is very reassuring to know we have such an amazing and professional company nearby."

Ranye Zhang | Ashford, Surrey

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Emergency Worcester Boiler Installation in Ashford, Surrey

Key details

Client: Ranye Zhang

Location: Ashford, Surrey

Job Completed: December 2023

Services: Emergency Boiler Installation

Products Used: Worcester Bosch Combi Boiler

Rosie Tamkin

I thoroughly recommend Paul from Surrey Heating Specialists. He serviced both my and my Mum’s boilers, replaced a couple of faulty radiator thermostats for Mum and also diagnosed and fixed an intermittent problem with my heating by replacing the timer, all in the same day. Very polite, helpful and professional.

Response from the owner:Thank you so much for your review

N Gill

Excellent response, problems with boiler. Paul and Ryan found the problem and fixed. Recommend highly for boiler and heating works.

Response from the owner:Thank you so much for your kind words, N Gill! We truly appreciate your recommendation for our boiler and heating services. It means a lot to us as a trusted, local business in the community. If you need anything in the future, don't hesitate to reach out! Warm regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Joseph Casey

Surrey Heating Specialists serviced my gas boiler in November 2025. They responded really quickly and the engineer was great. Payment and booking was quick and easy. Will definitely use them again.

Response from the owner:Thank you Joseph, we are glad to see how happy you are with our service.

Caroline Welham

Excellent service. Good price to. The gas engineers. Dan and Anthony informed me every set of the way Of the progress. Great guys to have had working in my home. Couldn’t ask for anything more. Left very clean and tidy. Thank you both. And Ryan

Response from the owner:Thank you so much for your kind words, Caroline! I'm thrilled to hear that Dan and Anthony provided you with excellent service and kept you informed throughout the process. We take pride in being a trusted local business, and your satisfaction means the world to us. If you need any further assistance, don't hesitate to reach out! Warm regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Lynn Hearmon

100% recommend Surrey Heating..Brilliant service, friendly and professional team and have very reasonable rates..Well done to you all

Response from the owner:Thank you so much, Lynn! We're thrilled to hear that you had a brilliant experience with our team at Surrey Heating Specialists. Your recommendation means a lot to us, and we truly appreciate your kind words about our service and rates. We're proud to serve our local community! Best regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Leona mcguinness

Great plumber came on time no mess good job

Response from the owner:Thank you so much for your kind words, Leona! We’re thrilled to hear that our plumber provided you with timely and tidy service. Your satisfaction means the world to us as a trusted, local business. If you need anything else, just let us know! Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Graham Johnson

Superb service from first contact to job completion. Communicative, timely, expert engineer and zero flannel. Really good experience

Response from the owner:Thank you so much for your kind words, Graham! We're thrilled to hear that you had a superb experience with our service. Communication and expertise are top priorities for us, and it's great to know we met your expectations. We appreciate your support for our local community-based business! Best regards, Ryan Price - Owner Surrey Heating Specialists Thank You, Ryan Price

Anita Mohindra

Excellent and efficient service and very caring staff.

Response from the owner:Thank you Anita, great to see you happy with our service, will pass it to the team.

Umer Ejaz

A great experience to getting my boiler fixed and serviced by Surrey Heating Specialists - only downside is that the struggle in not being able to tell me the full price when asking to book an engineer and getting my name wrong as well as my address which was a bit of a struggle to getting right.

Response from the owner:Hi Umer, Thank you for your feedback — I really appreciate it. Just to clarify, it’s very difficult for us to give an exact repair cost before attending, as we simply don’t know the fault until we’ve carried out the diagnostic. That’s why we have the £50 + VAT diagnosis fee, and why we explained the minimum charge for the first two hours if the repair can be completed there and then. We did send the call-out terms via email and text so everything was clear up front, but apologies again for the small mix-up with your name. I’m really glad to hear you were happy with the service overall, and thank you for choosing Surrey Heating Specialists. Ryan Price Owner Surrey Heating Specialists

Arnie Miller

Excellent service and went above and beyond by helping to get my hive app working again. This was my second boiler service and will call on surrey heating again without hesitation.

Response from the owner:Thank you Arnie , your review means a lot for us and we always make sure the service is being done properly as it is really important.

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